The IDRC offers state-of-the-art virtual dispute resolution solutions to minimise disruption to hearings and to keep proceedings on schedule. 

Regardless of the locations of parties, arbitrators and other participants, IDRC’s virtual hearing managers will provide expert guidance and support before and throughout your booking. 

With advanced technical capabilities and a highly professional and experienced specialized support team we will provide a seamless and smooth virtual dispute resolution experience. 

Commonly Asked Questions

Full Hearing Support Services

  • Full technical support before and during proceedings, including advance testing.
  • A dedicated Virtual Hearing Manager (moderator) will monitor your hearing for the duration.
  • Virtual break out rooms.
  • Audio and visual recording.
  • Simultaneous translation services.
  • Virtual Hearings Guide available to help guide you through the most important steps whilst setting up your virtual hearing.
  • Real-time court reporting/transcription services.
  • Document sharing/management.

Fully Virtual or ‘Hybrid’ Solutions Available

  • Fully Virtual: all participants attend remotely from various locations around the world.
  • Semi-Virtual (hybrid): Our unique hybrid hearings employ a combination of on-site and virtual attendance methods to ensure that all parties can participate fully and easily, no matter where in the world they are located. Some will attend at the IDRC; others will connect remotely using our secure virtual platform.

24/7 Virtual Capabilities

  • We are able to provide virtual solutions 24 hours a day regardless of the time zone.

TECHNOLOGY

  • We can accommodate any technical requests or support functions.

Please contact our Virtual Hearings Director, Mike Jenkins  for further information.

Commonly Asked Questions